External Role: Quality Control Lead Hand

Kubota Canada LTD. is currently seeking a Quality Control Lead Hand to join our Operations team in Pickering, ON. This position is responsible for leading and overseeing quality control activities within the Distribution Centre, ensuring the accuracy, integrity, and consistency of products across inbound and outbound operations. The successful candidate will play a key role in maintaining quality inspection processes, supporting warranty adjudication activities, driving continuous improvement initiatives, and collaborating with internal stakeholders to reduce errors, damages, and claims while supporting overall operational efficiency. This posting represents a new vacancy within the team.

Key Responsibilities:

Lead and oversee quality control activities within the Distribution Centre
Ensure the accuracy, integrity, and consistency of products across inbound and outbound operations
Thoroughly inspect outgoing shipments to ensure the correct products and quantities are loaded and unloaded according to customer requirements and order details
Verify the quality and condition of products before shipment or receipt, identifying defects, damages, and discrepancies
Support warranty claims and the contesting of carrier-related claims through quality verification and documentation
Review outbound loads to ensure products are braced, strapped, and staged appropriately for shipment
Maintain accurate records and photographs of outbound inspections, findings, and discrepancies
Document quality issues and inspection results to support reporting and claims resolution activities
Communicate effectively with suppliers, vendors, and internal stakeholders regarding quality issues and resolution strategies
Develop and maintain meaningful quality KPIs and reports to monitor performance trends
Coordinate meetings and share quality reports, findings, and recommendations across the organization
Review existing procedures, SOPs, protocols, and guidelines and identify opportunities for improvement
Promote consistency, reliability, and compliance by ensuring adherence to quality control procedures
Collaborate with operations, inventory, loaders, pickers, lead hands, and supervisors to resolve discrepancies and reduce errors, damages, and claims
Perform audits as required
Adjudicate wholegoods warranty claims
Support continuous improvement initiatives aimed at reducing errors, damage, and claims

Qualifications:

Proficiency in using assessment tools and software for monitoring, documenting, and ensuring quality compliance
Experience driving continuous improvement initiatives to enhance processes and quality measures
Excellent attention to detail
Excellent communication and organizational skills
Ability to work with minimal supervision
Strong writing and communication skills
Strong problem-solving aptitude
Strong computer skills, including the ability to operate a tablet and camera for documentation and root cause analysis

Please apply for the position by email to kcl_g.recruitment@kubota.com including a cover letter and resume by October 23rd, 2026.
Thank you for your interest in Kubota Canada Ltd. Only those invited for an interview will be contacted.

Compensation:

Salary Range: $62,000-$74,000
This range is provided in accordance with Ontario pay transparency legislation and reflects expected compensation for this role.

Hiring Process:

This posting reflects a current vacancy.
Applicants interviewed will be notified of the hiring decision within 45 days.
Accommodation and alternative assessment methods are available upon request.
No artificial intelligence (AI) is used in the hiring process.